Shipping costs:

The shipping costs depend on the quantity and the weight. At the end of the order checkout (before payment) you can see the effective shipping costs.


Fees for customs and import

Our goods are shipped from a non-EU country (Switzerland) to an EU country or internationally. The amount of customs duties and import sales tax payable is determined by the respective destination country and upon importation. Therefore, customs duties and / or import sales tax may be incurred for these goods, which are additionally charged to the buyer. The import sales tax is calculated at the sales tax rate applicable in the country to which the goods are delivered.

Customs fees may not be charged for goods that are less than the threshold of the destination country. For more precise and correct information, please contact the customs office in your country.

Please note that Jollyknits is NOT responsible for collecting or setting customs duties or import sales tax and cannot accept any liability for them. 


Shipping services:

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All packages up to 1 kg will be sent with SwissPost PRIORITY.

From an order value of CHF 100.- deliver free shipping in Switzerland (ECONOMY).

Delivery time Europa approx. 3 - 5 working days, worldwide approx. 5 – 10 working days

This information is based on information from SwissPost. Unfortunately there can be delays doe to the fact that different shipping providersand also the customs office are involved in the shipping process.

For this kind of shipment, a tracking number is issued when the package is handed over and the customer is notified immediately. The exact location of the package you can check with tracking number any time. All packages are insured in case of loss or damage.


Packages over 1 kg weight will be shipped by FedEX Parcel Service.

Delivery time Europa approx. 1 - 3 working days, worldwide approx. 3 – 5 working days

For this kind of shipment, a tracking number is issued when the package is handed over and the customer is notified immediately by FedEx. The exact location of the package you can check with tracking number any time. All packages are insured in case of loss or damage.