These terms and conditions apply to all contracts for supplies and other services.
2. Formation of Contract
The following rules on the conclusion of the contract apply to orders via our internet shop http://www.jollyknits.com, http://www.jollyknits.ch, http://www.jollyknits.de.
At closing, the contract is made with:
The presentation of goods in our online shop are not legally binding contract offer on our part, but only a non-binding invitation to the buyer to order goods. By ordering the desired goods, the buyer makes a binding offer for him to conclude a purchase contract.
Upon receipt of an order in our online shop the following rules apply: The customer submits a binding offer by successfully passes the proposed in our Online Shop ordering procedure.
This order involves the following steps:
1) Select the desired goods
2) Confirm by clicking the button "Add to Cart"
3) Verification of the particulars in the cart
4) Pressing the button "Go to checkout"
5) Sign the online shop after registration and entering the registration information (email address and password)
6) Repeated testing and correction of the respective input data.
7) Binding sending the order by clicking the "Buy"
The buyer can get before the mandatory sending the order by pressing the contained in the Internet browser used by him "Back" button to control its information back to the website where the details of the buyer are recognized and correct input errors or by close the Internet browser to cancel the order process. We acknowledge receipt of your order directly through an automatically generated e-mail ("Order Confirmation"). With this we accept the offer of the buyer.
Storage of contract for purchase via our Internet shop: We save the contract text and send the buyer the order data by e-mail. The Conditions can always be seen on the internet shop under "Terms". An order history can in our customer area under "My Account" - will see> History and details of your orders.
3. Digital Products
All patterns shown on the web shop have been designed and created by Jollyknits, Jolanda Schneider and subject to copyright and copyright. The instructions are to be used only for private use. They may not be copied, reproduced or published. A sale of manuals, texts, images or graphics contained, and the use of industrial and commercial purposes.
Copyright patterns / Design by Jollyknits, Jolanda Schneider
We ask the buyer sent to them or downloaded PDF files to save so that they are still at verhanden loss to another storage medium. In exceptional cases we can return the lost files again. However, we point out that in a further loss of the manual must be purchased again. Digital products can not be exchanged or returned.
4. Disclaimer of liability
All instructions are carefully created, checked and test-knitted by us. However, we assume no liability for deviating kntting results. Since every person knits differently, uses different knitting needle sizes or even knits thie model with other yarns, we cannot assume any liability or guarantee for this. Thank you for understanding.
5. Prices / Returns
Prices are given in CHF, EUR and USD. The currency conversion is updated regularly. Due to the small business status, we do not charge VAT and have them also from. Prices are from our warehouse in Winterthur CH, excluding shipping costs. Our prices and shipping costs are subject to confirmation. We reserve the right to modify them without prior notice.
Knitting yarn will be charged according to weight.
The yarn will be sent immediately after payment received by post. The shipping costs are calculated up to a weight of 2 kg. The package is sent as a Maxi-Letter with the Swiss Post and does not receive a tracking number.
About 2 kg we send by Economy or Priority service from the Swiss parceel post. These packages are insured and have a tracking numeber to track the package. Therefore shipping costs are higher. Please ask for these osts on request.
6. Fees for customs and import
Our goods are shipped from a non-EU country (Switzerland) to an EU country or internationally. The amount of customs duties and import sales tax payable is determined by the respective destination country and upon importation. Therefore, customs duties and / or import sales tax may be incurred for these goods, which are additionally charged to the buyer. The import sales tax is calculated at the sales tax rate applicable in the country to which the goods are delivered.
Customs fees may not be charged for goods that are less than the threshold of the destination country. For more precise and correct information, please contact the customs office in your country.
Please note that Jollyknits is NOT responsible for collecting or setting customs duties or import sales tax and cannot accept any liability for them.
Unless otherwise agreed in writing, invoices by bank transfer, PayPal, PostFinance or credit cards in advance are to be paid.
8. Title retention
We reserve title to the goods until full payment of the purchase price.
9. Offer details
All listing information (images, measurements, and any other technical information) on our Online Shop is without guarantee. Changes at any time without notice.
We deliver within Switzerland, Europe and worldwide.
Delivery is by download products immediately after payment via download link.
All packages up to 1 kg will be sent with Swiss Post Priority shipping. The delivery time for these packages is 3 - 5 working days for Europe. For worldwide 5 - 10 working days. This information is based on information from Swiss Post. Unfortunately, there are delays due to the fact that different shipping providers and the customs office are involved in the process.
We now also offer a tracking number on this mailing service from Swiss Post Priority. The package can be tracked at any time. All packages are insured in case of loss or damage.
Packages over 1 kg weigth will be shipped with FedEx Parcel Service. This includes express shipping with FedEX. The shipping time for packages within Europe are 1-3 working days. For Worldwide 3 - 5 working days. For this shipping method, a tracking number will be issued upon delivery of the package and this will be communicated to the customer immediately by email by FedEx. The exact location of the parcel can thus be checked at any time. All packages are insured in case of loss or damage.
11. Return Policy
Due to the sophisticated one-off production of the items offered no right of return can be claimed.
12. Complaints / Warranty
The product is to receive check immediately and obvious defects in writing within 5 days of receipt of goods. Hidden defects must be notified in writing immediately after their discovery. If goods are defective Jollyknits is either entitled to remedy the defect, supply replacement, to grant a price reduction or to cancel the contract by the issue of the already received from Jollyknits performance. Excluded from the warranty are defects that have arisen due to natural wear, improper use, overloading and other not to be taken by Jollyknits reasons.
Warranty claims expire after one year after delivery of the goods, even if the buyer discovers the defect later.
13. Place of performance / Applicable Law / Jurisdiction
Performance for deliveries / services is Winterthur CH. Any dispute between the contractor and Jollyknits Swiss law. Jurisdiction is Winterthur Switzerland.
We reserve the right to change these terms at any time and without notice.