How can I save money when buying?

Take advantage of our attractive volume discounts and save up to 30% ! The discount will be automatically deducted from your order total.

When will I receive my purchased manual?

Once payment is processed, a download link will be displayed. The instructions can then be downloaded immediately as a PDF file. An order confirmation with the download link will also be sent via email. The file will also be saved in your customer account (if you created one) and can be downloaded from there at any time. Printed instructions will not be sent by mail.

I haven't received my instructions!

Please check your emails, including your spam folder. If you haven't received an email and can't find anything in your customer account, the order was probably not completed correctly. Please contact me directly so we can resolve the issue.

What are the payment terms?

Payments must be made in advance via PayPal or credit card. TWINT is also offered, but only for Swiss customers. Bank transfers are not possible.

Prices in which currencies?

Prices are listed in CHF, EUR, and USD. Exchange rates are updated regularly. Due to our small business status, we do not charge or show VAT.

All product information (images, dimensions, and all other technical specifications) on our online shop is provided without guarantee. We reserve the right to make changes at any time. All patterns are carefully created, checked, and test-knitted by us. However, we cannot accept liability for differing knitting results. Since everyone knits differently, uses different needle sizes, or even knits the pattern with different yarns, we cannot assume any liability or guarantee for this. Thank you for your understanding.

Can I exchange an instruction manual?

Unfortunately, digital products are excluded from exchange or return.

All patterns are carefully created, checked, and test-knitted by us. However, we cannot accept liability for differing knitting results. Since everyone knits differently, uses different needle sizes, or even knits the pattern with different yarns, we cannot assume any liability or guarantee for this. Thank you for your understanding.

How may I use my instructions?

These instructions are for private and personal use only. Distributing them as printed copies or electronic files to third parties is prohibited. Instructions may not be copied, reproduced, or published. Selling the instructions, including the text, images, or graphics, as well as using them for commercial purposes, is prohibited. Knitted items may be given as gifts, but may not be reproduced for commercial purposes that generate financial gain.

I am Jolanda Schneider, a knitwear designer and I run the online shop Jollyknits. Knitting and crocheting are more than just a hobby for me – they're my way of bringing creativity, peace, and joy into everyday life. With my knitting and crochet patterns, I want to show you that absolutely anyone can create a beautiful project – without stress or complicated technical terms. My step-by-step instructions lovingly guide you, so you can relax and keep track of everything, and look forward to that special moment: proudly holding your finished piece in your hands. Would you like to learn more about me? Then click on the ABOUT ME button.