Data protection - security and protection on the Internet

The issues of data protection and data security often cause uncertainty and questions when using online offers. We would like to counter this uncertainty with the greatest possible transparency and explain to you in detail to what extent and for what purpose when using our website, how it is used and where it is passed on. At the same time, we inform you about the rights you have against us with regard to the use of your data.

Personal data
Personal data is information about the personal or factual circumstances of a specific or identifiable natural person. Personal data includes, for example, your name, your address, your telephone number and your birthday. Information that cannot be directly or indirectly associated with you, such as the number of users of a page or the popularity of individual websites, is not personal data. They are recorded by us and used to optimize our websites, e.g. to increase usability.

Scope and purpose of the collection of personal data
So that you can obtain goods or services via our website, we need the following data from you for business transactions:

    - Salutation
    - First name, Last Name
    - address
    - Date of birth
    - Email address for sending order information and order confirmation
    - Your preferred language for correspondence or any oral contact
    - Selected payment method / financial service provider

You provide us with this personal data by registering as a guest or by creating an individual customer account.

When using our website, the web servers also save connection data of the requesting computer, the websites you visit, the date and duration of the visit, the browser and operating system types used and the website from which, in addition to system security from you visit us. This data is stored anonymously, so that the assignment to specific or determinable people is excluded from the start.

Consent
By disclosing your data by registering as a guest or creating an individual customer account and / or by using our website without registration, you confirm that you are familiar with this data protection declaration and that you consent to its collection and processing within the scope and scope of the purposes described therein , Use and disclosure of your data.

Use of cookies

We use cookies to ensure you have a pleasant visit to our website. The cookies we use help us to optimally design the website, to make it easier for you to navigate and to achieve a high degree of user-friendliness in general. Cookies are text files that are stored on the user's hard drive when visiting a website. They allow information to be held for a certain period of time and the user's computer to be identified. If you accept our cookies, this information will remain on your computer unless you delete it. You can deactivate the collection and storage of your data via this service at any time in your browser.

Online usage-based advertising
Our website anonymously collects and processes information about your usage behavior (e.g. which main and subpages you visited during your visit and which products you were interested in). We use this data to play out interest-based advertising and offer added value. To record your usage behavior, a cookie is stored on your computer and compared with the corresponding pixel on our website. You can prevent the storage of cookies by not accepting cookies in your browser settings. You can also set your browser so that it asks you whether you agree before setting cookies. Finally, you can also delete cookies that have been set at any time.


Forms
On our website there is the possibility to contact us on various topics. Depending on the background of the contact, various data are requested in the form. Personal information such as title, first name, surname, email address and type of request should be given for the purpose of contacting and addressing you personally. You also have the option of entering your order number in order to refer to a specific issue.

Data security

In order to make the transfer of data secure, it is transmitted via a secure SSL connection. Unauthorized third parties therefore have no way of reading your data during the transmission. You can recognize the SSL-protected pages by the fact that the address begins with https: //. In addition, a small closed padlock appears in most browsers (e.g. in the status bar at the bottom of the screen).


Newsletter
You can register for our free newsletter on our website. The newsletter can contain news, offers, advertising, product information and competitions. We need the following information to register for the newsletter:

     - Salutation
     - First name, last name (personal address in the newsletter)
     - E-mail address (sending the newsletter)
     - Preferred Language
     - Date of birth (optional for any birthday campaign)

You will only receive the newsletter if you actively register for this service via a so-called double opt-in. After registering for the newsletter, an email will be sent to you, giving you the opportunity to confirm your registration. You can unsubscribe from the newsletter at any time using the link newsletter, which is included in every newsletter.

Right of withdrawal and inspection
You are entitled to object to the storage of your personal data at any time, unless there are contractual reasons or legal reasons not to do so. Upon request, you will receive information about the data you have saved free of charge. You also have the right to have your data corrected, deleted or blocked. Deletion may possibly conflict with legal regulations, in particular with regard to data for accounting and accounting purposes. The data will be deleted insofar as and as long as storage is not necessary for the aforementioned reasons. For all inquiries relating to your personal data, please contact us by mail at mail@jollyknits.com.